ScorePlus

Managing Customer Behaviour

This is a two-day interactive seminar that provides tools and techniques for using data to proactively manage customers. It includes:

Developing behavioural scorecards

Strategy development and experimentation

Scoring for collections, limit setting and marketing

Monitoring techniques

Who Should Attend?

Credit professionals responsible for installing and managing behavioural scoring systems.

Representatives from risk management, operations, credit marketing, financial services, insurance, utility suppliers, retailers and telecommunications.

Download the seminar agenda (Adobe Acrobat, 130KB)

This seminar is available "in house" only for eight or more delegates.

For more information contact us.



	In This Section


	Overview
	Scoring - Making it Work
	Building Better Scorecards
	Financial Portfolio Modelling
	Talking Numbers