Key People

Helen McNab

Helen is an expert in the operational management of scoring, specialising in the development and analysis of origination and collections strategies.

Following a degree from the University of London, Helen managed credit strategy and collection operations for a large retail credit organisation for 10 years. As a consultant and trainer, she now works with bank, card and telecommunication clients.

Helen is lead author of the award winning ‘Principles and Practice of Consumer Credit Risk Management’ – third edition published in 2008. At the time she was Chief Examiner for the professional examinations of the Institute of Financial Services.

Gerard and Helen have been working together since 1993. They form a unique team whose complementary skills and experiences provide clients with insights into the use of analysis, to improve business performance.

Gerard Scallan

With an academic background in statistics and operational research from Stanford, Gerard has been a leading industry consultant for over 30 years. He has directed hundreds of model developments across many countries and market segments and worked with all segments of the credit industry.

A pioneer of modelling techniques for both scorecards and financial models, he also has rich experience in credit strategy development and in creative use of management information to improve portfolio profitability.

An excellent teacher and communicator, he spans the gap between practice and rigour.

Sue Dyer

Sue is our training co-ordinator and is here to help direct you to the right seminars and facilitate the booking process.  Sue has been with ScorePlus training since its inception and will be able to help you with any queries.