• ScorePlus


    In-House Seminars

Credit Risk Fundamentals: Concepts for Managing Risk and Reward

Available as an open seminar, or in-house seminar on a date to suit you. Entry-level course run by Helen McNab.

Take a look at one of the sessions to see how we explain concepts and give opportunity for discussion and debate. Download PDF here.



To lay the foundations of credit risk management, using score-based policies for decision making, for those new to Credit Risk and those requiring an overview of lending techniques. 


  • How do Banks make money? Influencing the bottom line 
  • Credit Risk toolkit: principles of scoring and the organisation 
  • Acquisition strategies: balancing risk vs reward 
  • Account management strategies: learning through limits
  • Collections strategies: focussing effort for best returns
  • Management information: strategy and portfolio evaluation
  • Measuring bad debt: consistency and clarity
  • The regulatory environment: who and what are Basel, IFRS9 and GDPR?
  • The real world: own company experience


At the end of this seminar, delegates will know:

  • Key elements of product profitability – and the inter-relationships with customer behaviour
  • Bank balance sheet basics
  • Principles for building credit scorecards and designing score-based strategies
  • Management information techniques for refining strategies and portfolio monitoring
  • Role of risk appetite for informing company strategy
  • Metrics for defining delinquency, provision and default
  • Key regulation governing credit risk
  • How the events of 2007-2008 shaped the industry today

Who should attend

  • Analysts and Policy Makers new to Credit, not necessarily involved directly with scoring on a daily basis
  • Experienced Credit Managers who require a strategic overview of credit risk management and lending techniques
  • Auditors and regulators

Format and materials:

Online or F2F

Formal presentations with many practical exercises and whole group discussion.
Break-out discussion and feedback groups.
Seminar manual to take away.


F2F Standard programme: 3 days; may be modified for 2 day programme.
Online Standard programme: 6 sessoins over 5 mornings plus 1 afternoon; may be modified fto create a shorter programme.

Running this seminar in-house

We can offer this seminar at a date to suit you and tailor it to suit your exact audience.  You can select all modules, limited modules to create a two day F2F course / shoter online course, or substitute modules from other seminars - see the custom planner for options.

For more on course content email training@scoreplus.com

Click here for Pricing

Choosing to attend the open seminar

All open seminars are held online. Click for next dates.

For more on course content email training@scoreplus.com

  • Excellent insight into credit scoring per se and its wider management opportunities.

    Decision Science Director

  • Very insightful - tasks really helped me apply my knowledge

  • Really well taught - held my attention

  • Has definitely equipped me better to debate credit strategies more effectively

    Portfolio manager

  • Valuable information - will definitely recommend to a colleague

    Credit risk analyst

  • Great facilitation - explanations clear and relevant

  • Learnt loads - wish I had attended earlier in my career

  • Very pertinent to my business role

    Portfolio manager