Objectives
To develop credit strategy and analysis skills of Credit Risk Portfolio Analyst and Managers using behavioural scores – from limit setting, transaction authorisation and account promotion through to collections.
Topics:
- Data -driven management
- Principles for developing behavioural scorecards
- How to design and evaluate account management and collection strategies
- How to run successful "test and control” experiments
- Opportunities for integrating marketing and risk driven strategies
Benefits:
At the end of this two-day seminar, delegates will know how to:
- Specify behavioural scorecard development parameters to match ‘design to purpose’
- Set limits to build and regulate customer spend, balancing risk and credit appetite
- Tailor collections actions according to risk, within the constraints of the Collections operation
- Design reports to evaluate success
- Structure experiments to maximise customer understanding
Who should attend
Credit scoring / risk analysts:
- Involved daily in the development, deployment and monitoring of behavioural credit strategies
- Ideally with twelve months practical experience
Senior managers:
- New to the credit risk / operations area
- Requiring a strategic framework for the deployment of post-acquisition credit strategies
Format and materials
Formal presentations with practical exercises and whole group discussion
Break-out discussion and feedback groups
Seminar manual to take away
Duration
2 days
Running this seminar in-house
We can offer this seminar at a date to suit you and tailor it to suit your exact audience. You can select all the modules as a standard course or substitute modules from other seminars - see the custom planner for options.
For more on course content email training@scoreplus.com
