• ScorePlus


    Open Seminars

17-21 April 2023 ONLINE: Credit Risk Fundamentals: Concepts for Managing Risk and Reward

Entry-level seminar for newcomers to Credit Risk for retail portfolios.

Online trainer-led seminar run by Helen McNab. 

5 mornings plus 1 afternoon. Zoom platform.

Start time 09:00 finish time 12:30 - 13:00 each day (UK time). 
Plus Day 3 afternoon start time 13:30 finish time 16:30.
Registration on day 1 from 08:45.
Online seminar agenda: click here

Take a look at one of the sessions to see how we explain concepts and give opportunity for discussion and debate.

 Download PDF here.



To lay the foundations of credit risk management, using score-based policies for decision making, for those new to Credit Risk and those requiring an overview of lending techniques. 



  • How do Banks make money? Influencing the bottom line 
  • Credit Risk toolkit: principles of scoring and the organisation 
  • Acquisition strategies: balancing risk vs reward 
  • Account management strategies: learning through limits
  • Collections strategies: focussing effort for best returns
  • Management information: strategy and portfolio evaluation
  • Measuring bad debt: consistency and clarity
  • The regulatory environment: who and what are Basel, IFRS9 and GDPR?
  • The real world: lessons for the future  


At the end of this seminar, delegates will know:

  • Key elements of product profitability – and the inter-relationships with customer behaviour
  • Bank balance sheet basics
  • Principles for building credit scorecards and designing score-based strategies
  • Management information techniques for refining strategies and portfolio monitoring
  • Role of risk appetite for informing company strategy
  • Metrics for defining delinquency, provision and default
  • Key regulation governing credit risk
  • How the events of 2007-2008 shaped the industry today

Who should attend

  • Analysts and Policy Makers new to Credit, not necessarily involved directly with scoring on a daily basis
  • Experienced Credit Managers who require a strategic overview of credit risk management and lending techniques
  • Auditors and regulators

Format and materials:

Formal presentations with many practical exercises and whole group discussion.

Break-out discussion and feedback groups.

Seminar manual to take away.


Online: 5 mornings plus 1 afternoon. 

Also available as an in-house seminar with dates arranged to suit the client.

For more on course content email training@scoreplus.com.

Click here for Venue and Fees

  • Excellent insight into credit scoring per se and its wider management opportunities.

    Decision Science Director

  • Very insightful - tasks really helped me apply my knowledge

  • Really well taught - held my attention

  • Has definitely equipped me better to debate credit strategies more effectively

    Portfolio manager

  • Valuable information - will definitely recommend to a colleague

    Credit risk analyst

  • Great facilitation - explanations clear and relevant

  • Learnt loads - wish I had attended earlier in my career

  • Very pertinent to my business role

    Portfolio manager