All courses are held at the Marriot Royal Hotel Bristol. Fees include course materials, refreshments and lunch each day and the course dinner after day one. Fees exclude travel, accommodation and VAT at the standard rate. VAT is payable in addition for all places, regardless of delegate's country of origin. Discounts are given for delegates of the same company who book on the same course. These do not apply to cross-course bookings. Substitutions may be made at any time without charge. Cancellations within 14 days of the course start date are subject to a cancellation fee of 30% of the course fees. Prices valid until 1st September 2017. A purchase order is required to secure the booking and payment is required on invoice.